Payment Method
Please make payment within 5 days of the auction date.
Credit card, PayPay, convenience store payment, bank transfer
Cancellations and Returns
・We will not accept cancellations of erroneous bids, so please understand this before bidding.
・If we do not receive any contact from you within 3 days from the day after the successful bid date or if we do not receive payment within 5 days, we will cancel your bid.
・If the item you receive is different from the item you ordered, or if the item is damaged or defective, please contact us within 7 days of receiving the item.
Please note that we cannot accept returns of items that have been received more than 8 days ago.
*If the item is damaged, the shipping company may provide a refund.
Please contact us first.
Shipping and handling
・The shipping method is Yu-Pack, and for large items, Seino Transportation.
・About the response if the shipped item is involved in a delivery accident
If damage occurs during delivery, compensation will be provided within the scope of the regulations set by the shipping company.
Please note that we cannot take responsibility.
・Items will be shipped within 3 business days (excluding Saturdays, Sundays, and holidays) after payment is confirmed.
・For combined shipping, we will only accept items with the same ID. If you would like to combine shipping, please contact us before payment.
*Items may be larger in size because they will be securely packed.
In addition, if the winning bid amount for an item to be shipped by Yu-Pack exceeds 300,000 yen,
it will be sent in a security pack.
However, the additional security pack fee (360 yen) will be borne by our company.
・Large items will be delivered by Seino Transportation.
Seino Transportation does not allow date and time to be specified for individuals.
For corporate addresses, you can specify the date and morning or afternoon.
Authenticity
・In accordance with Yahoo's new rules, all items that do not have a statement in the title or product description that they are an original or guaranteed item are likely to be copies made by a third party, so please be aware of this and understand.
・If you wish to have an item that is guaranteed to be an original or guaranteed item appraised, please contact us within one week of the date of purchase.
If you contact us after one week, the item will not be covered by the warranty.
In the unlikely event that a public appraisal agency or designated appraiser does not recognize the item as an original or genuine, we will accept a return.
(The appraisal fee and other expenses will be borne by the successful bidder.)
Precautions
・We may delete bids from new ID customers or customers with many negative reviews if we do not contact you in advance.
When placing a bid, please contact us in advance using the "Questions to seller" section.
Please note that if your contact contains personal information, we will not be able to answer your questions as it may lead to the leakage of personal information. Thank you for your understanding.
・After your successful bid, please contact us via the transaction navigation to provide the necessary information.
If you would like to specify a date and time, please contact us before making payment.
(Seino Transportation cannot specify a date and time for individuals.)
・We only sell our products through Yahoo! Auction Store (Miya, Ogiya, Byobiya) and our official website "Ohgiya online".
Please be careful of "fake sites" that use our product images to pretend to be real mail order sites.
・We confirm your payment in the morning.
If you make payment after that, we will confirm it on the next business day and proceed with the shipping procedure.
・Items will be reserved after payment is confirmed. The period is one week from the date of the successful bid.
・Unless otherwise specified, the items are basically antiques, works of art, and other old or used items.
Please read the description and photos carefully and no claims or returns will be accepted.
・The color of the item may vary slightly depending on your PC environment, and the size of the item may differ slightly from the actual item.
・To avoid any trouble, please be sure to ask any questions or questions you may not understand before bidding.
Since we sell items on behalf of other sellers, we will contact you after checking with the seller, so we may not be able to answer questions that are close to the end of the auction.
Please note that questions received outside of business hours or on holidays will be answered on the next business day.
・We will clearly state any visible scratches, but all items are antiques and used items, so there may be some defects such as wear and tear, discoloration, dents from use, marks from use on the pedestal, and small scratches that cannot be fully explained.
We are waiting for bids from those who will love this product, including its imperfections such as its age.
Toyama Prefectural Public Safety Commission No. 501150000338